Shipping policy

Last updated: 22 October 2026

Thank you for shopping with The Merry Den. Here's what to expect once you've placed your order.

Delivery cost

Standard Shipping is a flat £6.99 per order, however many items you buy. The cost is always shown at checkout before you pay.

Delivery times

Orders are delivered within 14 days. Our products ship directly from our suppliers' warehouses, so if you order several items they may arrive in separate parcels on different days, at no extra cost to you.

Christmas delivery

Because delivery can take up to 14 days, we recommend ordering early to make sure your gifts arrive in time for Christmas.

Tracking

As soon as your order is on its way, we'll email you a tracking link so you can follow it to your door.

Where we deliver

We currently deliver to addresses in the United Kingdom only.

Changes and cancellations

Need to change your address or cancel? Email us as soon as possible and we'll do our best before your order ships. Once an order is delivered, our Refund Policy applies.